We investigate complaints from people who believe they have been treated unfairly or unreasonably by an ACT Government agency.

find out more about people and complaints

Making a complaint

We consider and investigate

Did you know?

The Ombudsman's services are free
An ombudsman is an independent person who can investigate and resolve disputes between people and government
More than 500,000 complaints are made to the public sector and industry ombudsmen in Australia each year. This figure is rising.