How to make complaints in the ACT
Complaints the Ombudsman can investigate
The Ombudsman can deal with most complaints involving the administrative actions of ACT Government agencies and police, including freedom of information requests made to them and whistleblower disclosures.
The legislation governing the Ombudsman authorises us to investigate complaints about, or issues related to:
- ACT Government agencies
- Reportable Conduct Scheme Complaints
- ACT Police (Australian Federal Police)
- Freedom of information
- Public interest disclosure
- ACT tertiary public education providers including the Canberra Institute of Technology (CIT) and University of Canberra (UC)
For complaints about Australian Government agencies see the Commonwealth Ombudsman website.