Information for government agencies on FOI

The ACT Ombudsman works with agencies to ensure they comply with their obligations under the Freedom of Information Act 2016.

Guidelines for government agencies on implementing the FOI Act

To help ACT Government agencies interpret and administer the FOI Act, the Ombudsman is developing a series of guidelines.

The following guidelines are now finalised:

The next two draft guidelines are currently out for formal consultation with all Directorates. We ask that consultation responses be provided to our Office by close of business 10 January 2020:

Another two guidelines on the FOI Act will be published in 2019 on the following topics:

  • amending personal information
  • reviews and complaints.

Apply for an extension of time.

If you need to apply to the Ombudsman for an extension of time to process an application, please use this form.

Ombudsman FOI review decisions

Our decisions on FOI review applications are available on this website, as well as on AUSTLII.

Freedom of Information Forums

Throughout the year the Office holds forums for FOI officers working in ACT Government agencies. These forums provide FOI officers with guidance on how to implement the FOI Act.

At the forums you will hear presentations from FOI experts and learn from their experiences. The forums are used to consult on the development of Ombudsman FOI Guidelines.

See News and Events page for the latest dates of the FOI forum or contact us at