Skip to content
logo ACT Ombudsman
العربية
hrvatski
Thuɔŋjäŋ
ελληνικά
ગુજરાતી
हिन्दी
Italiano
日本語
karen
한국어
phasa lao
Malayam
Nepali
polski
Punjabi
SCH
Shona
español
THC
Thai
Urdu
tiếng Việt
  • Contact us
  • Publications
  • News & Events
  • FAQs
Facebook
العربية
hrvatski
Thuɔŋjäŋ
ελληνικά
ગુજરાતી
हिन्दी
Italiano
日本語
karen
한국어
phasa lao
Malayam
Nepali
polski
Punjabi
SCH
Shona
español
THC
Thai
Urdu
tiếng Việt
  • Contact us
  • Publications
  • News & Events
  • FAQs
Facebook
  • How we can help
    • What we do
    • What we can help with
    • Who else can help
    • Indigenous services
    • Information for non-English speakers
    • FAQs
  • Making a complaint
    • What we do with your complaint
    • Resolve the issue yourself
    • How to make a complaint
    • Unhappy with us
    • Common complaints
  • Improving the ACT
    • Freedom of Information
    • Reportable conduct
    • Public Interest Disclosure
    • Inspector of the ACT Integrity Commission
    • ACT Policing oversight
  • Help for organisations
    • Training
    • Guidelines for organisations
    • How to improve agency practices
  • About us
    • Who we are
    • Access our information
    • Disclosure log
    • What you can expect from us
    • Work with us
    • About the artist
    • How long will it take

images

You are here:

Home > Publications  >  Reports  >  Annual reports  >  ACT Ombudsman Annual Report 2017-18  >  images
Share this page

Publications

  1. FOI Guidelines
    1. 1. Ombudsman Guidelines - Open access information
    2. 2. Ombudsman Guidelines - Informal Requests for Government Information
    3. 3. Ombudsman Guidelines - Dealing with access applications
    4. 4. Ombudsman Guidelines - Considering the public interest
    5. 5. Ombudsman Guidelines - Amending personal information
    6. 6. Ombudsman Guidelines - Ombudsman Reviews
  2. Brochures
  3. Submissions
    1. January 2021: Submission to the Inquiry into the Financial Management Amendment Bill 2021 (No 2)
    2. November 2021: Submission to the Inquiry into Community Corrections
  4. Media Releases
  5. ACT Ombudsman Policies and Protocols
  6. Reports
    1. Annual reports
      1. ACT Ombudsman Annual Report 2020-21
      2. ACT Ombudsman Annual Report 2019-20
      3. ACT Ombudsman Annual Report 2018-19
      4. ACT Ombudsman Annual Report 2017-18
        1. images
        2. ACT Ombudsman Annual Report 2017-18
      5. ACT Ombudsman Annual Report 2016-17
        1. ACT Ombudsman Annual Report 2016-17
        2. images
      6. ACT Ombudsman Annual Report 2015-16
        1. ACT Ombudsman Annual Report 2015-16
        2. Transmittal Certificate
        3. Organisational overview and performance
        4. Financial management reporting
        5. Agency-specific annual reporting requirements
        6. Appendix
        7. Glossary and abbreviations
        8. Compliance statement
        9. images
        10. Annual report 2015-16
      7. ACT Ombudsman Annual Report 2014-15
      8. ACT Ombudsman Annual Report 2013-14
      9. ACT Ombudsman Annual Report 2012-13
        1. ACT Ombudsman Annual Report 2012-13
        2. Transmittal Certificate
        3. Section A Performance and Financial Management Reporting
        4. Section B Consultation and scrutiny reporting
        5. Section C Legislative and policy-based reporting
        6. Appendices
        7. References
        8. annual_report_2012-13
      10. ACT Ombudsman Annual Report 2011-12
        1. Transmittal Certificate
        2. Foreword
        3. Section A: Performance and financial management reporting
        4. Analysis of agency performance
        5. Section B: Consultation and scrutiny reporting
        6. Section C: Legislative and policy-based reporting
        7. Appendicies
        8. References
        9. annual_report_2011-12
      11. ACT Ombudsman Annual Report 2010-11
        1. ACT Ombudsman Annual Report 2010-11
        2. Transmittal Certificate
        3. Contacting the Ombudsman
        4. Foreword
        5. Section A | Performance and financial management reporting
        6. Section B | Consultation and scrutiny reporting
        7. Section C | Legislative and policy based reporting
        8. Appendices
        9. Reference
        10. annual_report_2010-11
      12. ACT Ombudsman Annual Report 2009-10
        1. ACT Ombudsman Annual Report 2009-10
        2. ACT Ombudsman - Annual Report 2009-2010 - Transmittal Certificate
        3. ACT Ombudsman - Annual Report 2009-2010 - Contacting the ACT Ombudsman
        4. ACT Ombudsman - Annual Report 2009-2010 - Section A
        5. ACT Ombudsman - Annual Report 2009-2010 - Section B
        6. ACT Ombudsman - Annual Report 2009-2010 - Section C
        7. ACT Ombudsman - Annual Report 2009-2010 - Appendix 1
        8. ACT Ombudsman - Annual Report 2009-2010 - Appendix 2
        9. ACT Ombudsman - Annual Report 2009-2010 - References
        10. annual_report_2009-10
      13. ACT Ombudsman Annual Report 2008-09
        1. ACT Ombudsman Annual Report 2008-09
        2. Download
        3. Transmittal letter and certificate to Minister
        4. Contacting the ACT Ombudsman
        5. Section A: Performance and financial management reporting
        6. Section B: Consultation and scrutiny reporting
        7. Section C: Legislative and policy based reporting
        8. Appendixes
        9. References
        10. annual_report_2008-09
      14. ACT Ombudsman Annual Report 2007-08
        1. Download
        2. Transmittal letter and certificate to Minister
        3. ACT Ombudsman Annual Report 2007-08
        4. Contacting the ACT Ombudsman
        5. Performance and financial management
        6. Complaints and Inspections
        7. Consultation and scrutiny reporting
        8. Legislative and policy based reporting
        9. Appendixes
        10. References
        11. annual_report_2007-08
      15. ACT Ombudsman Annual Report 2006-07
        1. Download
        2. Transmittal letter and certificate to Minister
        3. Performance and financial management
        4. Complaints and inspections
        5. Consultation and scrutiny reporting
        6. Other reporting
        7. Appendixes
        8. References
        9. ACT Ombudsman Annual Report 2006-07
        10. annual_report_2006-07
      16. ACT Ombudsman Annual Report 2005-06
        1. Download
        2. ACT Ombudsman Annual Report 2005-06
        3. Transmittal letter and certificate to Minister
        4. Contacting the ACT Ombudsman
        5. Ombudsman review
        6. Performance
        7. Complaints - ACT government agencies
        8. Complaints - ACT Policing
        9. Management of organisation
        10. Appendixes
        11. Compliance index
        12. List of tables and figures
        13. annual_report_2005-06
      17. ACT Ombudsman Annual Report 2004-05
        1. Download
        2. ACT Ombudsman Annual Report 2004-05
        3. Transmittal letter and certificate to Minister
        4. Contacting the ACT Ombudsman
        5. Ombudsman overview
        6. Performance
        7. Corporate management
        8. Information and access
        9. Appendix
        10. Abbreviations and acronyms
        11. Compliance Index
        12. annual_report_2004-05
      18. ACT Ombudsman Annual Report 2003-04
        1. ACT Ombudsman Annual Report 2003-04
        2. Download
        3. Transmittal letter and certificate to Minister
        4. Contacting the ACT Ombudsman
        5. Ombudsman overview
        6. Role and overall performance
        7. Organisational governance
        8. Information and access
        9. Community and environment
        10. Appendix | statistics
        11. Abbreviations and acronyms
        12. Compliance Index
        13. annual_report_2003-04
      19. ACT Ombudsman Annual Report 2002-03
    2. Investigation reports
    3. ACT Ombudsman Quarterly Updates
      1. ACT Ombudsman 2020-21 Quarterly Report (Q3)
      2. ACT Ombudsman 2020-21 Quarterly Report (Q4)
      3. ACT Ombudsman 2021-22 Quarterly Report (Q1)
      4. ACT Ombudsman 2021-22 Quarterly Report (Q2)
    4. FOI Annual Reports
      1. A report on the operation of the Freedom of Information Act 2016 for 2020-21
    5. ACT Integrity Commission Annual Report
      1. Inspector of the ACT Integrity Commission Annual Report 2019-20
      2. Inspector of the ACT Integrity Commission Annual Report 2020-21
  7. Factsheets
Listen
Racism it stops with me
  1. Privacy policy
  2. Accessibility
  3. Information we hold
  4. Copyright
  5. Disclaimer