Abbreviations and acronyms

ACTAustralian Capital Territory
ACTCS Australian Capital Territory Corrective Services
ACTRO Australian Capital Territory Revenue Office
AFP Australian Federal Police
AFP Act Australian Federal Police Act 1979 (Cth)
AMC Alexander Maconochie Centre
BRCBelconnen Remand Centre
Complaints Act Complaints (Australian Federal Police) Act 1981 (Cth)
Cth Commonwealth
FOIfreedom of information
FOI Act Freedom of Information Act 1989 (ACT)
GSTGoods and Services Tax
Intoxicated People Act Intoxicated People (Care and Protection) Act 1994 (ACT)
ISOInternational Organization for Standardization
LETLaw Enforcement Team
NSWNew South Wales
OASObjections and Appeals Section (in ACTRO)
OCYFSOffice for Children, Youth and Family Support
OFTOffice of Fair Trading
Ombudsman Act Ombudsman Act 1989 (ACT)
Ombudsman Act (Cth) Ombudsman Act 1976 (Cth)
PID public interest disclosure
PID Act Public Interest Disclosure Act 1994 (ACT)
STRC Symonston Temporary Remand Centre

Compliance Index

Transmittal certificate

Section A: Performance and financial management reporting
A.1 The organisation
A.2 Overview
A.3 Highlights
A.4 Outlook
A.5 Management discussion and analysis N/A*
A.6 Financial report N/A*
A.7 Statement of performance N/A*
A.8 Strategic indicators N/A*
A.9 Analysis of agency performance

Section B: Consultation and scrutiny reporting
B.1 Community engagement
B.2 Internal and external scrutiny N/A*
B.3 Legislative Assembly Committee inquiries and reports
B.4 Legislative report

Section C: Legislative and policy based reporting
C.1 Risk management and internal audit N/A*
C.2 Fraud prevention N/A*
C.3 Public interest disclosure
C.4 Freedom of information
C.5 Internal accountability
C.6 HR performance N/A*
C.7 Staffing profile N/A*
C.8 Learning and development N/A*
C.9 Workplace health and safety N/A*
C.10 Workplace relations N/A*
C.11 Strategic Bushfire Management Plan N/A*
C.12 Strategic asset management N/A*
C.13 Capital works N/A*
C.14 Government contracting N/A*
C.15 Community grants/assistance/sponsorship
C.16 Territory Records
C.17 Human Rights Act 2004
C.18 Commissioner for the Environment
C.19 ACT Multicultural Strategy
C.20 Aboriginal and Torres Strait Islander reporting
C.21 Ecologically sustainable development
C.22 ACT Women’s Plan

N/A: element not applicable regarding annual reporting compliance

The ACT Ombudsman is neither a public authority nor an administrative unit within the meaning of the Annual Reports (Government Agencies) Act 2004 (ACT). Consequently, the ACT Ombudsman is unable to report against some aspects of the Chief Minister’s Annual Report Directions 2007–2008. Reporting on these issues and whole-of-government issues is provided for the office as a whole through the Commonwealth Ombudsman Annual Report 2007–2008.

Table A2—omissions and reasons for non-compliance

List of tables and figures


Table 1 Summary of achievements against performance indicators, 2007–08

Table A1 Approaches and complaints about ACT Government agencies received and finalised, 2007–08

Table A2 Report omissions and reasons for non-compliance



Figure 1 Approaches and complaints received about ACT Government agencies, 2003–04 to 2007–08

Figure 2 Time taken to finalise approaches and complaints about ACT Government agencies, 2007–08