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        Procedural fairness

        25 Jul 2026 | Factsheet
        This factsheet provides guidance on the ACT Ombudsman’s procedural fairness process, the role of agencies and how we will manage the information we receive.

        Form | Application for Ombudsman review Access requests

        26 Jun 2026 | Resources
        Form

        Form | Application for Ombudsman Extension

        25 Jun 2026 | Resources
        Form - Application for Ombudsman Extension

        How to make a proactive disclosure

        24 Jun 2026 | Factsheet
        This factsheet has been developed to help agencies make a proactive disclosure to the Ombudsman where they have identified an issue of legislative non-compliance.

        How to respond to an issue of legislative non-compliance

        24 Jun 2026 | Factsheet
        This factsheet has been developed to help agencies respond to instances where policy, procedure or practice has been identified as not complying with the law.

        Left in limbo - when an agency doesn't make a decision

        6 May 2026 | Investigation report
        An investigation into Access Canberra's handling of an application for a Working with Vulnerable People card.

        Media Release | Left in limbo - when an agency doesnt make a decision

        6 May 2026 | Media release
        After 13 months, no decision made on application by Access Canberra.

        'EB' and Chief Minister, Treasury and Economic Directorate [2026] ACTOFOI 8 (7 May 2026)

        8 Apr 2026 | Review decision
        Decision and reasons of ACT Ombudsman FOI review for applicant 'EB' and respondent Chief Minister, Treasury and Economic Directorate. Decision reference: [2026] ACTOFOI 8.

        'DZ' and Legal Aid ACT [2026] ACTOFOI 6 (31 March 2026)

        2 Apr 2026 | Review decision
        Decision and review of the ACT Ombudsman FOI review for applicant 'DZ' and respondent Legal Aid ACT. Decision reference [2026] ACTOFOI 6.

        'EA' and Justice and Community Safety Directorate [2026] ACTOFOI 7 (1 April 2026)

        1 Apr 2026 | Review decision
        Decision and review of the ACT Ombudsman FOI review for applicant 'EA' and respondent Justice and Community Safety Directorate. Decision reference [2026] ACTOFOI 7.