Skip to main content
    0 results available.
      0 results available.
      language assistant menu topper outer language assistant menu topper inner

      Read documents in your language

      If you need more translations, please contact us via: 1300 362 072 or ombudsman@ombudsman.gov.au

      Quick Exit (ESC)
      Home Home

      Publications

        Refine Results

        Results

        1 - 10 of 445 search results

        'It's not him.' - Woden Bus Incident

        25 Aug 2026 | Own motion investigation
        On 11 November 2025, a 17-year-old Aboriginal youth boarded a bus in Woden and took a seat at the back. The bus left the interchange with more than 20 passengers on board, including other younger teenagers.

        Media Release | It's not him - Woden Bus Incident

        25 Aug 2026 | Media release
        The Commonwealth and ACT Ombudsman has made 8 recommendations to the Australian Federal Police (AFP) and ACT Policing after concluding an own motioninvestigation into the mistaken arrest of an Aboriginal teenager, 'Jay', on a Woden bus in November

        Deborah Morris MLA and Legal Aid ACT [2026] ACTOFOI 9 (10 August 2026)

        18 Aug 2026 | Review decision
        Decision and reasons of ACT Ombudsman FOI review for applicant Deborah Morris MLA and respondent Legal Aid ACT. Decision reference: [2026] ACTOFOI 9.

        Services Agreement between Australian Capital Territory and Commonwealth of Australia 2025-2030

        1 Jul 2026 | Corporate plan
        This Agreement sets out the financial and other arrangements between the Territory and the Ombudsman in relation to services provided by the Ombudsman.

        ACT NPM Public Statement - ACT Youth Justice Forum - Developing a Strategic Purpose & Model of Care for Youth Detention

        29 Jun 2026 | Public statement
        Today, the ACT National Preventive Mechanism (ACT NPM) partnered with the ACT Health and Community Services Directorate (HCSD) to co-facilitate a forum to inform the development of a fit for purpose strategic plan and model of care for Bimberi...

        Form | Application for Ombudsman review Access requests

        26 Jun 2026 | Resources
        Form

        Procedural fairness

        25 Jun 2026 | Factsheet
        This factsheet provides guidance on the ACT Ombudsman’s procedural fairness process, the role of agencies and how we will manage the information we receive.

        Form | Application for Ombudsman Extension

        25 Jun 2026 | Resources
        Form - Application for Ombudsman Extension

        How to make a proactive disclosure

        24 Jun 2026 | Factsheet
        This factsheet has been developed to help agencies make a proactive disclosure to the Ombudsman where they have identified an issue of legislative non-compliance.

        How to respond to an issue of legislative non-compliance

        24 Jun 2026 | Factsheet
        This factsheet has been developed to help agencies respond to instances where policy, procedure or practice has been identified as not complying with the law.