Skip to main content Skip to side navigation
IMPORTANT NOTICE:
On 13 September 2024, the ACT Government assumed a caretaker role, with an election to be held 19 October 2024. Information on this website will be published in accordance with the Guidance on Caretaker Conventions until after the election and conclusion of the caretaker period.
    0 results available.
      0 results available.
      language assistant menu topper outer language assistant menu topper inner

      Read documents in your language

      If you need more translations, please contact us via: 1300 362 072 or ombudsman@ombudsman.gov.au

      IMPORTANT NOTICE:
      On 13 September 2024, the ACT Government assumed a caretaker role, with an election to be held 19 October 2024. Information on this website will be published in accordance with the Guidance on Caretaker Conventions until after the election and conclusion of the caretaker period.

      Freedom of Information

      The ACT Ombudsman performs the functions and exercises the powers required of the Ombudsman under Part 7 of the FOI Act including to:

      • conduct merits reviews (Ombudsman review) of access decisions
      • consider requests to grant extensions of time to decide access applications
      • monitor the operation of the FOI Act, including the publication of Open Access information by agencies and Ministers, and agency compliance with the FOI Act
      • make open access information declarations
      • make guidelines for the FOI Act, and
      • investigate complaints about an agency or Ministers’ action in relation to their functions under the FOI Act.

      FOI guidelines

      For a list of FOI guidelines, click here.

      1. Acknowledgement of access application
      2. Acknowledgement of extension
      3. Application not valid and will not be processed
      4. Clarification request
      5. Confirmation of scope
      6. Fee estimate
      7. Application processing suspended
      8. Application closed - suspended for more than three months
      9. Email to business unit - information search request
      10. Access application transfer - letter to transferee
      11. Access application transfer - letter to applicant
      12. Information held by two or more agencies
      13. Access application transfer - letter to applicant
      14. Third party consultation - file note
      15. Third party consultation - notice to third party
      16. Third party consultation - notice to applicant
      17. Third party consultation - decision notice covering letter
      18. Consultation notice to applicant - refusal to deal
      19. Access application decision notice
      20. Decision not made in time - letter to the Ombudsman
      21. Third party consultation - notice of Ombudsman review

      In this section...

      How to access government information (for individuals) arrow Information on FOI for government agencies arrow FOI Review Decisions arrow FOI complaints and reviews arrow