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      If you need more translations, please contact us via: 1300 362 072 or ombudsman@ombudsman.gov.au

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      Freedom of Information

      The ACT Ombudsman performs the functions and exercises the powers required of the Ombudsman under Part 7 of the Freedom of Information Act 2016 (ACT) (FOI Act) including to:

      • conduct merits reviews (Ombudsman review) of access decisions
      • consider requests to grant extensions of time to decide access applications
      • monitor the operation of the FOI Act, including the publication of Open Access information by agencies and Ministers, and agency compliance with the FOI Act
      • make open access information declarations
      • make guidelines for the FOI Act, and
      • investigate complaints about an agency or Ministers’ action in relation to their functions under the FOI Act.


      FOI Guidelines

      We have complied a listing of FOI Guidelines for you.



      FOI Templates

      We have complied a listing of FOI templates for you, you can access them by selecting the '+' below.

      1. Acknowledgement of access application
      2. Acknowledgement of extension
      3. Application not valid and will not be processed
      4. Clarification request
      5. Confirmation of scope
      6. Fee estimate
      7. Application processing suspended
      8. Application closed - suspended for more than three months
      9. Email to business unit - information search request
      10. Access application transfer - letter to transferee
      11. Access application transfer - letter to applicant
      12. Information held by two or more agencies
      13. Access application transfer - letter to applicant
      14. Third party consultation - file note
      15. Third party consultation - notice to third party
      16. Third party consultation - notice to applicant
      17. Third party consultation - decision notice covering letter
      18. Consultation notice to applicant - refusal to deal
      19. Access application decision notice
      20. Decision not made in time - letter to the Ombudsman
      21. Third party consultation - notice of Ombudsman review


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      Further information:
      How to access government information Information on FOI for government agencies FOI Review decisions FOI Complaints and Reviews FOI Guidelines