Skip to main content
    0 results available.
      0 results available.
      language assistant menu topper outer language assistant menu topper inner

      Read documents in your language

      If you need more translations, please contact us via: 1300 362 072 or ombudsman@ombudsman.gov.au

      Quick Exit (ESC)
      Home Home

      Publications

        Refine Results

        Results

        1 - 10 of 447 search results

        Actions Speak Insights: Did they do what they said they would? (Volume 4)

        16 Sep 2026 | Report
        Insights from monitoring the implementation of the Commonwealth and ACT Ombudsman’s recommendations from 1 November 2024 to 31 December 2025.

        Media Release | Actions Speak Insights: Did they do what they said they would? (Volume 4)

        16 Sep 2026 | Report
        The Commonwealth and ACT Ombudsman have outlined agencies' progress in implementing recommendations and assessing whether they have done what they said they would do.

        Flowchart One - Identifying Allegations of Reportable Conduct

        11 Sep 2026 | Resources
        The ACT Ombudsman has published a collection of flowcharts designed to assist designated entities with the process of responding to allegations of reportable conduct. The flowcharts are designed to be used in conjunction with the ACT Ombudsman

        'It's not him.' - Woden Bus Incident

        25 Aug 2026 | Own motion investigation
        On 11 November 2025, a 17-year-old Aboriginal youth boarded a bus in Woden and took a seat at the back. The bus left the interchange with more than 20 passengers on board, including other younger teenagers.

        Media Release | It's not him - Woden Bus Incident

        25 Aug 2026 | Media release
        The Commonwealth and ACT Ombudsman has made 8 recommendations to the Australian Federal Police (AFP) and ACT Policing after concluding an own motioninvestigation into the mistaken arrest of an Aboriginal teenager, 'Jay', on a Woden bus in November

        Deborah Morris MLA and Legal Aid ACT [2026] ACTOFOI 9 (10 August 2026)

        18 Aug 2026 | Review decision
        Decision and reasons of ACT Ombudsman FOI review for applicant Deborah Morris MLA and respondent Legal Aid ACT. Decision reference: [2026] ACTOFOI 9.

        Services Agreement between Australian Capital Territory and Commonwealth of Australia 2025-2030

        1 Jul 2026 | Corporate plan
        This Agreement sets out the financial and other arrangements between the Territory and the Ombudsman in relation to services provided by the Ombudsman.

        ACT NPM Public Statement - ACT Youth Justice Forum - Developing a Strategic Purpose & Model of Care for Youth Detention

        29 Jun 2026 | Public statement
        Today, the ACT National Preventive Mechanism (ACT NPM) partnered with the ACT Health and Community Services Directorate (HCSD) to co-facilitate a forum to inform the development of a fit for purpose strategic plan and model of care for Bimberi...

        Form | Application for Ombudsman review Access requests

        26 Jun 2026 | Resources
        Form

        Procedural fairness

        25 Jun 2026 | Factsheet
        This factsheet provides guidance on the ACT Ombudsman’s procedural fairness process, the role of agencies and how we will manage the information we receive.